Privacy Policy

Effective Date: August 1, 2026

Welcome to Casino Boo. Your privacy is very important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services in New Zealand. Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.

1. Information We Collect

We collect several types of information to provide and improve our services:

• Personal Identification Information: Name, email address, phone number, date of birth, and other data you provide when registering or contacting us.
• Account Information: Username, password, transaction history, and preferences.
• Payment Information: Credit/debit card details, billing address, and other payment data processed securely.
• Technical Data: IP address, browser type, device information, operating system, and usage data collected through cookies and similar technologies.
• Location Data: General geographic location to comply with legal and regulatory requirements.

2. How We Use Your Information

We use your information for the following purposes:

• To provide, operate, and maintain our website and services.
• To verify your identity and comply with legal obligations, including anti-money laundering and responsible gambling regulations.
• To process transactions and send you related information, including confirmations and invoices.
• To communicate with you, including responding to inquiries and sending important notices.
• To improve our services and customize your experience.
• To detect, prevent, and address technical issues and fraud.
• To send promotional materials and offers, with your consent where required by law.

3. Disclosure of Your Information

We do not sell your personal information. We may share your data in the following circumstances:

• Service Providers: Trusted third parties who perform services on our behalf, such as payment processors, IT service providers, and marketing agencies, under confidentiality agreements.
• Legal Compliance: When required by law, regulation, or legal process, including requests from law enforcement or government authorities.
• Business Transfers: In connection with a merger, acquisition, or sale of assets.
• Protection of Rights: To protect our rights, privacy, safety, or property, and that of our users or others.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience, analyze usage, and deliver targeted advertising. You can manage cookie preferences through your browser settings. For more information, please see our Cookie Policy.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.

7. Your Rights

Under New Zealand law, you have the right to:

• Access and obtain a copy of your personal data.
• Request correction of inaccurate or incomplete information.
• Request deletion or restriction of your personal data in certain circumstances.
• Object to processing of your personal data for direct marketing purposes.
• Withdraw consent at any time where processing is based on your consent.

To exercise these rights, please contact us using the details below.

8. International Data Transfers

Your information may be transferred to, and processed in, countries outside New Zealand where our service providers or affiliates operate. We ensure that such transfers comply with applicable data protection laws and provide adequate safeguards to protect your data.

9. Children’s Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal data from children under 18. If we become aware that we have collected such data, we will take steps to delete it promptly.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or other factors. We will notify you of any significant changes by posting the new Privacy Policy on this page with an updated effective date.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

Casino Boo Privacy Team
Email: [email protected]
Phone: +64 9 123 4567
Address: 123 Gaming Street, Auckland, New Zealand

Thank you for trusting Casino Boo with your personal information.